Cindy Zhou
Executive Vice President of Operations @ LOCKLY | Scaling US Operations, Strategic Partnerships
- Role
- Executive Vice President of Operations at Lockly
- Location
- West Milford, NJ, US
- LinkedIn followers
- 500 followers
Experience
Executive Vice President of Operations
Mar 2016 — Present
Built and scaled US operations from scratch, establishing scalable talent acquisition, HR systems, and processes through data-driven optimisation. Worked closely with the CEO to secure strategic partnerships with retailers like Home Depot, Lowe\'s, and Best Buy. Launched and grew eCommerce businesses, including Amazon Vendor Central, achieving significant growth in three years. Optimised customer service by building a 24/7 team in the Philippines, reducing costs by 80%, and exploring AI solutions.
Education
Chongqing University of Post and Telecommunications
Bachelor of Arts (BA), Law
2008 — 2012
Fudan University
Executive Program , Digital Innovation
Thunderbird School of Global Management
Master of Science (M.S.), Global management
2012 — 2013
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