Cindy Yen Leung

WORK HISTORY

EDUCATION

SKILLS

ABOUT CINDY YEN LEUNG

I am currently the Director of Sales and Marketing at Emerald Heights, where I lead strategic outreach, branding, and relationship development to drive occupancy and strengthen market presence within the senior living industry.Previously, I have held leadership and sales roles including Marketing Director at Aegis Living and Director of Community Relations at MorningStar, as well as senior sales and account executive positions with Chef Works, Z57 Internet Solutions, Chico’s FAS, Inc, and Telogy, Inc. These roles have allowed me to build a strong foundation in consultative sales, customer experience, and long-term relationship building across multiple industries.Throughout my career, I have been recognized for: • Building and maintaining strong relationships through strategic outreach and networking with local industry leaders • Delivering exceptional customer service and clear communication in client-facing sales environments • Successfully marketing products and services to diverse client bases, resulting in repeat and referral business • Managing key accounts including Amazon.com, Old Spaghetti Factory, Hilton Group, and Starwood Hotels • Collaborating effectively with cross-functional teams, vendors, purchasing personnel, and senior leadershipI hold a Bachelor of Science in Business Administration with concentrations in Marketing, Computer Information Systems, and Telecommunications. I bring strong technical proficiency, including Microsoft Office Suite, Sage CRM, AccPac, Adobe Acrobat, and a variety of social media platforms.Known for my competitive, results-driven mindset and strong work ethic, I am fluent in two Chinese dialects and consistently focused on achieving outcomes while elevating the customer and resident experience.