Cindy T.
Servicing Manager @Rate
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WORK HISTORY
Servicing Manager @Rate
US
EDUCATION
Sam Houston State University
Bachelor's degree
ABOUT CINDY T.
Highly motivated and successful professional with more than 30 years in Mortgage and Investment Banking. Proficient and comprehensive experience in … Change Management Staff & Management hiring/training/supervision Streamlining & Process Improvements Quality Control Managing Budgets Forecasts and Production Volumes Measuring Productivity and Efficiencies Capacity Planning / Departmental Goals Reporting, Policies and Procedures Financial Management including Loan Servicing, Customer Experience and Loan Acquisitions Lien Release Processing Collateral Records Management Escrow Analysis Tax and Insurance Special Documentation Subservicing Management Cash Management and daily interaction with Lockbox Processing Payment Processing Investor Reporting Post-Closing File Processing Trailing Mail Activities Management Development Program Panel Leader Associate Leadership Program Mentor Associate Engagement Leader Culture Club Member to increase Associate Engagement Outstanding communication skills: effective interaction with all levels of management, vendors, clients, borrowers and lending/investment institutions Assertive self-starter; consistently meet and exceed personal and company’s goals and objectives in competitive, high-stress industry Earned the reputation for dedication, hard work and integrity with a commitment to professional excellence Management Development Program Panel Leader, Associate Leadership Program Mentor, and Associate Engagement Leader
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