Cindy Pham
Data & Program Analyst | Marketing & Content Strategy | Healthcare & Media Operations
- Role
- Data Scientist at Kaiser Permanente
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
Experience
Data Scientist
Jul 2025 — Present · Los Angeles, CA, US
Support daily operations in the Outside Referrals Department by managing patient data, intake, and documentation with accuracy and confidentiality. • Coordinate referral workflows between providers, patients, and external partners, ensuring compliance with Kaiser policies and HIPAA regulations. • Answer and direct high-volume patient and provider calls with professionalism and empathy, serving as the first point of contact for inquiries. • Maintain and update electronic medical records (EMR) systems, tracking referrals and follow-ups to support continuity of care. • Collaborate with cross-functional teams to identify process improvements and support department goals. • Apply analytical skills to monitor referral metrics and assist with data reporting to leadership.
Education
UC Irvine
Bachelor of Science - BS, Public Health
UC Irvine
Bachelor of Science - BS, Public Health Science
2016 — 2020
University of Southern California
Masters, Public Health Biostatistics and Epidemiology
University of Southern California
Master of Public Health - MPH, Biostatistics
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