Cindy Pater

About Cindy Pater

Transformational change management leader with exemplary record of success directing large-scale, high-profile, high-impact initiatives for a Fortune 100 company. Proven ability to cultivate a culture of continuous improvement and drive change that delivers value across all levels of the organization. Led cross-functional teams in developing and delivering process improvements resulting in operational excellence and millions of dollars in savings. A natural leader, skilled in motivating diverse work groups and creating synergies focused on achieving common goals. Key strengths: Pinpointing current-state strengths, inefficiencies and opportunities; identifying, developing and delivering solutions Navigating organizational dynamics in a large, complex corporation to positively impact strategy and execution Articulating the vision, gaining stakeholder buy-in and improving employee engagement through effective communication Leveraging technology and automation to improve customer satisfaction while delivering significant cost reductions Strategic Planning & Execution Process Optimization Business Transformation Strategies Organizational Change Leadership Lean/Six Sigma Methodologies Process Improvement Best Practices Root Cause Analysis IT Project Management Cross-functional Communication

Experience

1. Senior Business Owner - Merchandising Execution

   Kroger

   Oct 2018 — Present

   Leading the Merchandising Execution project management team and coordinating the development of solutions focused on sales improvements and out-of-stock reductions while ensuring solutions consistently support the company’s Customer 1st philosophy. Collaborating with stakeholders throughout solution development. Providing clear and strategic plans for solution delivery enterprise-wide.

Education

• Miami University

  Bachelor of Applied Science (B.A.Sc.), Systems Analysis

  1985 — 1989

Skills

• Inventory Management
• Change Control
• Inventory Control
• Merchandising
• Cross-Functional Team Leadership
• Forecasting
• Business Analysis
• Retail
• Process Improvement
• Leadership
• Food Safety Certification December 2014
• Profit
• Business Process Re-Engineering
• Loss Prevention
• Customer Satisfaction
• Operations Management