Cindy Orozco

About Cindy Orozco

Seasoned client and supplier management professional with extensive experience managing relationships. Highly skilled in problem solving, influencing and contract negotiations. Strong implementation track record with a heavy focus on compliance and documentation. Over 26+ years\' experience in finance arenas to include auto, credit card, banking, mortgage, and global fraud prevention/detection.

Experience

1. Vice President, Supplier Managment

   Citi

   Sep 2018 — Present · Irving, TX, US

   Manage supplier relationships to include contract negotiations, problem resolution, analysis, compliance adherence to OCC consent policies, financial planning and cost savings analysis. Lead RFX initiatives and partner with internal clients and sourcing to drive results. Manage initiatives covering multiple commodities with heavy focus in credit bureau, authentication and emerging technologies. Cultivate relationships with internal clients to assess needs, procure desired services and provide issue resolution. Negotiate contracts to include but not limited to, new services, renewals, MSAs, addendums and proof of concepts. Drive in-depth reviews with business information security officers and policy compliance officers annually and prior to onboarding new suppliers. ACHIEVEMENTS:*Delivered over $1B in fraud loss avoidance since September 2018, and $63MM in cost avoidance.*Achieved $11MM annualized cost savings to plan and $31MM over term though negotiations.

Skills

• Client Relations
• Banking
• Credit
• Process Improvement
• Contract Negotiation
• Large Scale Events
• Financial Services
• Program Management
• Vendor Management
• Customer Service
• Management
• Program Implementation
• Project Management
• Channel Program Management
• Consumer Marketing