Cindy Gifford-Bradley

Associate Director, Learning & Leadership Development - North America @Concentrix

Port Hope, ON, CA
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Apr 2024 — Present

Associate Director, Learning & Leadership Development - North America @Concentrix

View department →

EDUCATION

N/A

Durham College

Diploma, Business- Marketing

N/A

Durham College

Business- Materials Management

2011 — 2011

Haprer Burnham Certified Trainers

Adobe Captivate 5

2011

University of Toronto

eLearning Tools and Techniques

2015

Durham College

Adult Teaching and Training Certification

SKILLS

Call CenterBpoWorkforce ManagementCustomer ExperienceContact CentersTrainingTraining DeliveryPerformance ManagementTalent ManagementCustomer RetentionCoachingEmployee EngagementCall CentersEmployee TrainingLeadershipE-LearningManagementSoft SkillsVendor ManagementOutsourcingInstructional DesignCustomer SatisfactionCrmService DeliveryNeeds AnalysisTeam LeadershipTraining Needs AnalysisTeam Management

ABOUT CINDY GIFFORD-BRADLEY

Recognized leader, coach and life-long learner with 20+ years’ experience in the learning and leadership development stream. An accomplished learning professional, advanced curriculum developer and recognized facilitator. Experience across multiple teams including operations leadership, human resources- talent management and learning & development. With learner experience in mind I always create a safe learning environment ensuring an inclusive learning atmosphere. Strong ability to analyze information and make decisions on issues at hand while maintaining a keen eye for detail. Able to work independently and as part of a team, working effectively with diverse groups across the business hierarchy. Valued for being organized and dependable in completing projects with quality in mind even under pressure.

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.