Cindy Chang

Senior Program Manager @Otsuka Precision Health Oph

New York, NY, US

Built scalable operations workflows that aligned cross-functional team’s needs to consolidate multiple workstreams into one keeping large amounts of information organized and changes trackable. • Responsible for tracking overall program initiatives and their corresponding tactics for Otsuka’s patient support program• Implemented an overarching team budget tracker by collaborating with Finance, Contracts, Legal, Sourcing and Procurement teams which tracked all projects within each program initiative for accurate up to date financials for burn & forecast across multiple budget sources. • Lead operations on multiple new product launches and label updates, collaborating with product leads and other internal stakeholders and vendors to ensure successful end to end launch delivery across digital & print channels.• Collaborated with team on yearly Plan of Action development for the following fiscal year, provided insights on tactic performances across multiple years from financial and operational perspective to ensure proper allocation of funds for the following year. • Partnered with analytics experts to review health and performance of each project by examining long & short term metrics to assess / refine current tactics utilized in promotional campaigns.• Subject matter expert, and central source of information for all budget & finance needs including weekly/ monthly financial tracking and trimester forecasting.

Pratt Institute

BFA, Major Communications Design, Minor Art History

Greenwich High School

High School Diploma, General Studies