Cindi Schultz

About Cindi Schultz

Forward-thinking leader known for inspiring collaboration by cultivating a common purpose, offering compelling ideas to expand capabilities, and contributing to peak organizational results. Recognized multiple times for leading high-performing teams through acquisition, by providing composed and consistent direction, and centering the team on what they control. Progressive experience accumulating over 20 years at the pivotal intersection of technology and business, with an emphasis on sales operations, and learning and development.‣ Navigated tremendous change with an engaged sales renewals team following a critical acquisition and outperformed our first-year goals by increasing our renewal metric from 38% to 82% in three quarters.‣ Innovated to streamline paperless capabilities by switching to Salesforce CRM, designing an online product evaluation process with the infrastructure team, and establishing an online common process library, ultimately recognized with an External Sales Success Impact Award in 2014. ‣ Implemented a collaborative tool Centra, an online learning and meeting system, to reduce costs, and introduce blended learning solutions, saving the organization approximately Strategic Vision • Business Process Improvement • Change Management • Training & Delivery • Salesforce.com Customer Relationship Management (CRM) • Talent Management • Channel Partners • Contract Negotiation • Enterprise Software • Instructional Design • Solution Selling • Vendor Management • E-Learning • Consulting

Experience

1. Global Renewals Director

   Magnet Forensics

   Aug 2020 — Present · Atlanta, GA, US

   Recognized as leading a best-in-class Renewals team, was challenged to create and lead a global Renewals organization of 25 people during a merger. Maintain a renewal rate of 97% Manage customer sales cycle during license platform migration – 75% of customers upgraded within first year Responsible for $210M quota Over exceeded goal every quarter for 3 years. First two quarters after merger and team creation saw over-achievement of quota• Strategize on ways to upsell/expand business at the time of Renewal, while reducing churn and average discounts given to customers/partner• Partner with Marketing, Customer Success and Sales Operations teams to build best practices within the organization • Continue to grow global team to scale to the success of the business• Sourcing sales training for whole Sales organization

Education

• Radford University

  BS, Industrial/Organizational Psychology, Minor - Business

  1984 — 1989

Skills

• Professional Services
• Vendor Management
• Strategy
• Solution Selling
• Business Process Improvement
• Management
• Cross-Functional Team Leadership
• Captivate
• Leadership
• Product Management
• Salesforce.com
• Customer Relationship Management (Crm)
• Saas
• Cloud Computing
• Account Management
• Change Management
• Contract Negotiation
• Strategic Partnerships
• Relationship Management
• Team Leadership
• Consulting
• Crm
• Security
• Enterprise Software
• Sales
• Software as a Service (Saas)
• Business Development
• Program Management
• Process Improvement
• Negotiation