Cillian Reidy
Key Accounts Lead, Europe @Delivery Hero SE
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WORK HISTORY
Key Accounts Lead, Europe @Delivery Hero SE
Berlin, DE
Shaping regional strategy across 18 markets, aligning global priorities with local execution to enable Key Account teams to achieve revenue targets and OKRs.• Driving enterprise partnerships with global brands (incl. McDonald’s and leading QSRs), negotiating joint business plans and ensuring sustainable commercial growth.• Leading go-to-market initiatives, introducing new advertising and marketing products across Europe and APAC to increase adoption, order volume, and customer engagement.• Training & enablement: Designed and delivered capability-building sessions for 50+ Key Account Managers, improving adoption of Growth Planner tools and increasing campaign ROI.• Cross-functional leadership: Partnering with Product, Marketing, and Operations teams to solve complex challenges (e.g. POS integration, growth planning) and remove blockers for market teams.• Senior stakeholder management: Reporting into leadership and presenting business performance scorecards that inform strategic decisions across multiple regions.
EDUCATION
University of Galway
Masters of Applied Science - Enterprise Systems
University of Galway
Bachelor of Arts - BA, Law & English
ABOUT CILLIAN REIDY
Strategic partnerships and commercial leader with 9 years of international experience across marketplaces including Delivery Hero, HomeToGo, and Wayfair. I specialize in scaling enterprise partnerships, driving revenue growth, and launching new commercial initiatives across multi-market environments.I began my career in business development in Ireland, supporting the CEO of a healthcare software company (Xyea) and shaping go-to-market strategy. From there, I moved into marketing analytics, where I built a strong foundation in understanding customers and worked closely with product teams to translate insights into new solutions.At Wayfair, I advanced into people management as a Category Manager, leading a team and driving growth in a multi-million-euro portfolio. Today, at Delivery Hero, I help shape strategy across 18 markets, enabling Key Account teams to hit their targets and OKRs by bringing new products to market, managing global partnerships, and leading training and enablement for KAMs. My role requires extensive cross-team stakeholder management and senior leadership alignment, ensuring strategic impact at both global and local levels.Key strengths- Commercial strategy & go-to-market execution- Global partnerships with enterprise clients (e.g. McDonald’s, FMCG & QSRs)- People leadership, training & enablement- Customer insights & marketing analytics- Cross-functional stakeholder management in complex organisationsI thrive at the intersection of strategy, partnerships, and execution — leveraging versatility, international experience, and a Master’s in Business to deliver a consistent track record of impact across industries.
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