Cilicia Jackson
Technical Support Lead | L1 Endpoint Engineer | Intune | Azure AD | Jamf | Windows 10/11 | 365 | Connectwise | Connect Secure/NinjaOne | Service Now • Transitioned to Endpoint Engineering/Cloud Endpoint Security
- Role
- Junior Endpoint Engineer at Slipstream Life Sciences
- Location
- San Diego, US
- LinkedIn followers
- 500 followers
About Cilicia Jackson
Detail-oriented Endpoint & Systems Support Specialist with over 10 years of progressive…
Experience
Junior Endpoint Engineer
Dec 2024 — Present · US
Education
Xavier University of Louisiana
Bachelor of Science (B.S.), Information Systems
1996 — 2002
San Diego Mesa College
Health IT Certificate, Healthcare IT - Technical Support
2010 — 2011
Skills
- Windows
- Vmware
- System Administration
- Citrix Metaframe
- Software Installation
- Sharepoint
- Testing
- Windows 7 Migration
- Troubleshooting
- Microsoft Exchange
- Office 365
- Citrix
- Vdi
- Operating Systems
- Disk Encryption
- Altiris
- Sms
- Information Technology
- Windows Xp
- Server Administration
- Ghost Imaging
- Desktop Computers
- Vpn
- Vendor Management
- Lotus Notes
- Microsoft Word
- Software as a Service (Saas)
- Outlook (Ms Exchange)
- Encryption Software
- System Deployment
- Remote Desktop
- Active Directory
- Xp
- Windows Server
- Hardware
- Dns
- Technical Support
- Rsa Securid
- Help Desk Support
- Windows 7
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