Cielito Merriam

Senior Vice President, Global Market Leader

Role: Senior Vice President, Global Market Leader at Alorica
Location: Orlando, FL, US
LinkedIn followers: 500 followers

Sales & Business DevelopmentView LinkedIn profile

About Cielito Merriam

Experienced leader with an extensive history of working in the BPO industry. Skilled in Customer Experience, Coaching, Sales, Business Development, and Strategic Planning. Strong client services professional with a degree in Organizational Communication from Rollins College.

Experience

Senior Vice President, Global Market Leader
Alorica
Mar 2026 — Present · Orlando, FL, US

Education

Rollins College
Bachelor of Arts, Communication
1999 — 2002

Skills

Coaching
Contact Centers
Performance Management
Crm
Lead Generation
Training
New Business Development
Problem Solving
Call Centers
Business Development
Program Management
Customer Relationship Management (Crm)
Public Speaking
Strategic Planning
Team Building
Account Management
Microsoft Office
Sales
Social Media
Customer Relations
Customer Retention
Customer Service
Contract Negotiation
Selling
Sales Management
Consultative Selling

Contact information

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Work email
•••••@alorica.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Alorica

Outsourcing and Offshoring Consulting · 72K employees · Founded 1999 · Irvine, California, United States

We’re passionate about creating customers for life by designing experiences that elevate your brand. As your full-service CX partner from strategy to execution, we blend proven performance, industry-leading expertise and the right technology that delivers real results and limitless possibilities. What makes us different: We don't just deliver customer experiences—we pioneer them. Bold enough to challenge convention, relentless in delivering results, connected through deep client relationships, and true to our values of integrity and authenticity. Our global reach includes 100,000 professionals across 17 countries, serving 250+ brands in 75+ languages. Ready to be part of a team that's curious, creative, connected, and committed? Check out our careers page: alorica.com/careers

alorica.com

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