Cicek Yuce Zeytinci

Digital Product Owner @Freedom Mobile

Toronto, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2024 — Present

Digital Product Owner @Freedom Mobile

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Toronto, ON, CA

Contribute to digital strategy and roadmap for Freedom mobile across online and mobile user experiences. • Enhance customer journeys that drive self-serve and digital adoption.• Provide day-to-day strategic support on the implementation and execution of projects, innovations, and opportunities within the digital roadmap and user experiences.• Provide subject matter expertise to projects and initiatives pertaining to the Digital Customer Experience Team.• Collaborate with cross-functional teams including acquisition, marketing, brand, technology, finance and customer care to understand business needs and objectives.• Manage and prioritize the freedommobile.ca and My Account portfolios.• Manage expectations with stakeholders, partners and senior leadership.• Leverage analytics and best practices to optimize digital user experiences.

EDUCATION

2008 — 2010

Brunel University of London

MSc, Management

2003 — 2008

Cukurova University

BSc, Electric and Electronics Engineering

2000 — 2003

Baskent College

Math & Science

SKILLS

IpMplsLteIp NetworkingRouting ProtocolsCustomer ServiceVlanMpls VpnCustomer RelationsCustomer SatisfactionRoutingEthernetTcp/IpOspfTelecommunicationsVplsIs-IsLan/WanRipRoutersNetwork EngineeringCore NetworkNetwork DesignCisco TechnologiesLan-WanQosBgpCustomer Relationship Management (Crm)

ABOUT CICEK YUCE ZEYTINCI

Hello! I am glad that you are here! My name is Cicek, and the pronunciation is a bit like…

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Cicek Yuce Zeytinci — Digital Product Owner at Freedom Mobile in Toronto, CA | Unifers