Andrea Ciavarella

Country Leader Italy @Sprinklr

Rome, IT
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2024 — Present

Country Leader Italy @Sprinklr

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Rome, IT

Country Manager for Italy, building from the ground-up the partner ecosystem, taking a team of amazing professionals, 4 directly and 15 indirectly, to the next level and most importantly, aiming to help companies to build a truly omni-channel experience for their customers and make them happier.

EDUCATION

1994 — 1999

Politecnico di Milano

Engineer's degree, Engineering/Industrial Management

1994 — 1999

Politecnico di Milano

Management Engineering, engineering

1993 — 1994

Politecnico di Bari

Management Engineering, Engineering

2016 — 2018

Luiss Business School

Executive Master in Business Administration, Business Administration

SKILLS

GovernanceService ManagementPre-SalesData CenterVirtualizationBusiness IntelligenceCustomer EngagementConsultingData WarehousingSales OperationsProfessional ServicesCustomer ServiceIT GovernancePpmCustomer RelationsOutsourcingProgram ManagementSaasIT StrategyCustomer Relationship Management (Crm)Sales SupportService DeliveryBusiness AnalysisCustomer ExperienceManagementIntegrationProject Portfolio ManagementSoaProduct ManagementBusiness StrategySolution ArchitectureRequirements AnalysisCloud ComputingSalesIT ManagementStrategyProject ManagementTechnical LeadershipSoftware DevelopmentSoftware Project Management

ABOUT ANDREA CIAVARELLA

I am a dynamic and passionate leader with a wealth of global experience, having worked across diverse countries, cultures, companies, and domains. My journey has taken me through exciting challenges and remarkable achievements, allowing me to grow and thrive in a variety of environments.My Specialties: • Transforming Businesses: I specialise in turning around challenged or early-stage businesses into thriving successes, particularly in Southern Europe. My strategic insights and hands-on approach have consistently driven remarkable results • Building Exceptional Teams: Hiring, building, and retaining highly motivated team players is at the core of what I do. Through day-to-day coaching and unwavering support, I foster a culture of excellence. When necessary, I make tough decisions to ensure the team’s continued success • Selling with Passion: With a deep love for top-notch technologies, I sell and I ask my team to sell with both humility and assertiveness which requires fostering a culture of strong preparation, study and dedication to the customer

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Andrea Ciavarella — Country Leader Italy at Sprinklr in Rome, IT | Unifers