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Ciaran Crotty

Information Technology Supervisor @West Fraser

Quesnel, BC, CA
EMAILS
[email protected]
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2022 — Present

Information Technology Supervisor @West Fraser

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BC, CA

Managing a team of 8 business analysts and developers, supporting new and legacy, enterprise wide manufacturing applications.• Managing all enhancements, issue resolution and work packages related to West Fraser product inventory solutions with cross functional teams including sales, logistics, and supply chain.• Managing communications between all cross functional IT and business teams involved with the product inventory management suite of applications.• Managing external vendors and external partners relating to West Fraser product inventory solutions including software, hardware, and service providers.

EDUCATION

N/A

The Open University

Bachelor of Science (BSc)

N/A

The Open University

Certificate in Computing and Information Technology

N/A

Limerick Institute of Technology

Certificate in Computer programming and Information Technology

SKILLS

Technical SupportBusiness AnalysisStorageProject PlanningEnterprise ArchitectureIT OperationsBmc RemedyMicrosoft Sql ServerCross-Functional Team LeadershipVmwareServersItilSqlDatabasesRequirements GatheringSystems AnalysisManagementSoftware EngineeringDisaster RecoveryMicrosoft Operating SystemsTeam LeadershipVirtualizationCustomer ServiceTeamworkMicrosoft OfficeProject ManagementTestingIT SolutionsVendor ManagementIT Relationship ManagementSystem AdministrationStorage Area NetworksWindows ServerTest EngineeringRequirements AnalysisRemote TroubleshootingTroubleshootingApplication Support ManagementIT Service ManagementChange Management

ABOUT CIARAN CROTTY

An IT professional with over 15 years of industry experience, with a proven track record in managing and delivering complex software and hardware projects into large scale facilities globally. With excellent problem solving, communication and presentation skills I am comfortable working with globally dispersed teams in multiple time zones providing leadership and guidance throughout project life-cycles.

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