Ciaran Oshea

Senior Cyber Security Incident Manager @NHS England

Leeds, GB

Manage serious and complex cybersecurity investigations.• Authored and developed documentation, including playbooks, user guides, and process improvements.• Produced detailed investigation reports for stakeholders and governance purposes.•Collected, analysed, and managed large volumes of information from diverse sources during investigations.• Supported Incident Managers and Junior Incident Managers with guidance and mentorship.• Served as a second-tier escalation point for analysts within the CSOU.• Resolved complex enquiries and escalations requiring advanced technical expertise.• Directed and coordinated Cyber Incident Response teams during live major security incidents.• Designed strategies to guide digital forensics investigations.• Chaired structured and effective blended calls during cyber incidents to drive resolution.• Maintained quality standards by reviewing and validating security tickets raised by analysts and Incident Managers.• Delivered cybersecurity and incident management presentations to technical and non-technical audiences.• Authored educational articles and shared insights on emerging cybersecurity threats across the organisation.• Monitored KPIs and produced actionable performance reports for leadership.• Leveraged tooling such as Microsoft Sentinel and Microsoft Defender for Endpoint during cyber investigations.• Collaborated across multi-disciplinary teams to strengthen investigation outcomes and advance cyber defence capabilities.• Acted as a Cyber Security Subject Matter Expert on projects and transformation initiatives.

University of Derby

Bachelor of Science (Honours), Computer Forensic Investigation

West Herts College

BTEC Level 3 Extended Diploma in IT, Information Technology

Salvatorian College

High School