Ciaran Flores-Rubalcava

Principal Executive Manager B Operations Manager @Oregon Department of Human Services

Portland, OR, US

Provide leadership and perform administrative functions to carry out objectives and goals of the department, and implement the department\'s vision using local community resources and department staff and programs.Partners with the community to develop culturally appropriate services to meet the needs of individuals and families. The position actively solicits and engages diverse groups in program planning and developments.Responsible for the daily function of the branch office including management of Family Coaches, Benefit and Eligibility Specialists, and Customer Service Guides. Manages and directs branch cross-functional teams, local programs, and community collaboration efforts by assigning work procedures consistent with the department\'s policies, recommending revisions to department policies and procedures, establishing work schedules, and monitoring work performed by office staff to meet agreed upon goals, objectives, and targets. In collaboration with management partners, both public and private, the position helps design, implement, evaluate, and modify programs and services legislated by federal, state, and local governments.Assures that program delivery performance of the work team complies with department expectations, objectives, laws, rules, regulations, and case management practices.Anticipates agency needs and direction and communicates that vision to staff and the community so that effective change can occur when needed.• The position actively seeks to provide culturally appropriate services where individuals are treated respectfully, compassionately, and effectively in a manner that recognizes, affirms, and values the worth of children, individuals, families, and communities, protecting and preserving the dignity of each. • This includes culture, language, national origin, class, race, age ethnic background, disability, stage of development, religion, gender, sexual orientation, and other differences/diversity factors.

Portland State University

Human Resources Management/Personnel Administration, General

University of Phoenix

Bachelor of Business Administration - BBA