Ciara Gray
Experience Manager Iii @Aya Healthcare
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WORK HISTORY
Experience Manager Iii @Aya Healthcare
Independently manage escalated conflicts by evaluating issues and coordinating across departments to develop solution-oriented action plans- Externally address healthcare worker concerns regarding work environment and experience with empathetic communication via phone and email- Coach internal team members on customer success expectations for all employees.
EDUCATION
Florence University of the Arts
Credits towards Bachelor's Degree, Cultural Anthropology
University of South Carolina
Bachelor’s Degree, Public Relations, Business Adminiatration minor
ABOUT CIARA GRAY
Ciara is a well-rounded professional with exceptional communication skills across multiple mediums. With a degree in Public Relations and Marketing forming the foundation of a career in comprehensive project manegement and customer service across indsutries, she has excelled in several roles over her career. From coordinating experiential marketing activations in the streetwear industry, to pivoting into healthcare in 2021 to assist with the clinical management of the Dodger Stadium Vaccination site, she is familiar with delivering on KPIs and working under pressure on projects. Ciara is passionate, motivated, adaptable, and is always open to connecting!
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