Cianna Harper
Customer Service Coordinator @Robert Half
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WORK HISTORY
Customer Service Coordinator @Robert Half
Confer with customers by telephone or email to provide information about products or services; take or enter orders; cancel accounts; or obtain details of complaints.• Keep records of customer interactions/transactions: details of inquiries, complaints, or comments along with actions taken.• Check to ensure that appropriate changes were made to resolve customer issues.• Contact customers, vendors, or suppliers in response to inquiries and/or notifying them of claim investigation results along with any adjustments if applicable.• Manage and execute customer\'s purchase orders.• Assist the operations team in the execution of contractual obligations on simple contracts.• Create and manage customer RMA requests, prepare quotes, and cost reports.
EDUCATION
Texas A&M University-Commerce
Bachelor of Science - BS
ABOUT CIANNA HARPER
AML and financial compliance professional with direct experience conducting SAR…
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