Ian Gray
Learning Architect at Paychex | Developing Training Solutions
- Role
- Learning Architect at Paychex
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Ian Gray
As a Learning Architect at Paychex, I leverage my expertise in instructional design and process improvement to create engaging and effective learning experiences for service representatives and sales representatives. I have developed Quarterly Product Launch training to enhance product knowledge and improve customer satisfaction. Prior to joining Paychex, I was a Product Marketing Specialist at cPanel, where I developed go-to-market strategies for multiple products and coordinated the launch of the monthly cPanel Partner Newsletter. I also created marketing content for new features and products across multiple WebPros Brands. With a Master\'s degree in Human Resources Development (Instructional Design) from the University of Houston, I bring a unique combination of skills and perspectives to my role as a Learning Architect.
Experience
Learning Architect
Nov 2024 — Present · Houston, TX, US
Education
The University of Alabama
B.A., Political Science
2003 — 2006
The University of Alabama
Graduate Studies, Political Science
2006 — 2009
Louisiana State University
Animal Science
2002 — 2003
University of Houston
MS, Human Resources Development
2011 — 2012
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