Ciaira Castorena
Enterprise Knowledge & Intranet Manager | Passionate about Collab, Comms, Enablement, & Employee Experience
- Role
- Internal Communications and Collaboration Systems Manager at Go1
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Ciaira Castorena
Employee experience & enablement professional who takes a consultative, collaborative, thoughtful approach to work. A passionate, dynamic individual with an innate sense of creativity, organization, and process. Emotionally intelligent, empathetic, highly self-motivated, with a deep commitment to detail. A gifted communicator who enjoys translating complex concepts into easily consumable & influential messaging to suit varying technical literacies and audiences. Skilled at designing & creating effective, personalized user experiences for distributed, remote, and hybrid workplaces. Committed to getting things done efficiently, while having fun and finding fulfillment in service of others.
Experience
Internal Communications and Collaboration Systems Manager
Jan 2025 — Present
Skills
- Writing
- Editing
- Process Management
- Salesforce.com
- Technical Writing
- Html
- Process Optimization
- Enterprise Software
- User Documentation
- Jive Sbs
- Microsoft Office
- Sales
- Customer Satisfaction
- Community Engagement
- Strategy
- Leadership
- Process Control
- Cloud Computing
- Customer Relationship Management (Crm)
- Customer Product Training
- Software as a Service (Saas)
- Confluence
- Software Documentation
- Saas
- Project Planning
- Performance Metrics
- Technical Documentation
- Performance Reporting
- Project Coordination
- Project Management
- Jira
- Software Project Management
- Crm
- Employee Training
- Agile Methodologies
- Community Management
- Consulting
- Process Improvement
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