Chyra Savage
Technical Consulting Engineer at Cisco
- Role
- Technical Consulting Engineer at Cisco
- Location
- Providence, RI, US
- LinkedIn followers
- 500 followers
About Chyra Savage
I am a recent graduate of North Carolina State University with a Bachelor\'s of Science in…
Experience
Technical Consulting Engineer
Jul 2020 — Present · Raleigh-Durham-Chapel Hill, NC, US
As a Technical Consulting Engineer (TCE), my connection to Cisco customers builds effective working relationships while solving their issues, managing expectations, and leaving the customer feeling valued. As a successful TCEI continually develop working knowledge of networking products and protocols to provide second/third level technical support on a worldwide basis via phone, email, web and remote access in designated technology focus areas.I effectively utilize databases of existing issues, debugging tools and simple or moderate lab simulations to analyze problems and identify solutions with a high level of customer satisfactionI share knowledge to build relationships, and effectively solve problems both alone and as part of a collaborative team.*Pulled from Cisco TCE position description
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