Chutima Judy Khunpakdee
Operations Manager @NDD Stays
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WORK HISTORY
Operations Manager @NDD Stays
Manage daily operations of short-term rental and accommodation properties, ensuring high standards of guest satisfaction and operational efficiency. Lead cross-functional teams including housekeeping, maintenance, and guest services to deliver seamless operations.• Oversee guest services, including reservations, check-in/check-out, communication, and issue resolution• Coordinate operations across housekeeping, maintenance, and administrative teams• Recruit, train, and supervise staff to maintain service quality• Develop and implement operational policies and service standards• Manage maintenance operations and coordinate contractors (HVAC, electrical, plumbing, etc.)• Conduct property inspections to ensure safety, quality, and compliance• Manage budgets, control costs, and review vendor invoices• Negotiate and manage supplier and service contracts• Ensure compliance with local regulations and health & safety standards• Analyze guest feedback and operational performance to improve service quality
EDUCATION
Khon Kaen University
Bachelor’s degree, Environmental Engineering
Khon Kaen University
Master’s degree, Energy Engineering
Southern Alberta Institute of Technology (SAIT)
Diploma of Education, Energy Asset Management
ABOUT CHUTIMA JUDY KHUNPAKDEE
Energy Asset Management (EAM) with an Environmental & Energy Engineering background. Experience includes wastewater treatment and managing renewable energy projects like biogas and solar. As an Industrial Technology Advisor (ITA) at the Innovation Technology Assistance Program (ITAP), I worked with clients to implement technology-driven solutions such as energy saving and improving productivity, coordinating with consultants, funding agencies, and stakeholders. Proficient in AccuMap, AutoCAD, Visio, and Microsoft Office. Student Member of CALEP, LEMAC, CLRA and PJVA. Knowledgeable in pre-acquisition and acquisition of energy assets. Passionate about sustainability, exploring opportunities in land management, energy transition, energy asset optimization, and sustainable development.
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