Joe Church
Sr Systems Engineer
- Role
- Senior System Engineer at Blackbaud
- Location
- North Augusta, SC, US
- LinkedIn followers
- 500 followers
About Joe Church
Dedicated, analytical, and highly competent IT Support Engineer/Systems Engineer with a proven record of success analyzing and resolving system-related issues. Unquestionable ability to troubleshoot and perform a broad range of technical support functions on various operating systems. Demonstrated expertise installing software packages and administering system upgrades. Exceptional capacity to set up and configure such hardware as desktops, laptops, printers, and other pertinent equipment. Proven excellence conducting research on new technologies and providing in-depth technical training for end users. Highly capable of supporting the technology needs of both small and large organizations. Internal & External Technical Support • Troubleshooting • System Upgrades • Software & Hardware Installation • Network Configuration • End User Training • Technology-Related Research • Server Set-up & Maintenance • Programming • User Account Set-up • Team Leadership
Experience
Senior System Engineer
Jun 2022 — Present
Deploy and manages Intune for over 3500 workstations for global workforce- Implement new Workstation and MAM Intune policies for enhanced device security- Actively engaged in continuous learning, exploring and deploying new Intune features to maximize platform capabilities- Migrated from Citrix to Windows 365- Improves both 3rd party and Windows OS patching- Creates custom proactive remediations
Education
Georgia Southern University
BS, Information Technology, Logistics
2003 — 2007
Skills
- Windows 10
- Technical Support
- Microsoft Exchange
- Vpn
- Citrix
- Data Center
- Virtualization
- Vmware
- Help Desk Support
- Firewalls
- Software Installation
- Customer Service
- Operating Systems
- Windows 7
- System Administration
- Sql
- Visio
- Linux
- Training
- Customer Satisfaction
- Sharepoint
- Tcp/Ip
- Disaster Recovery
- Vmware Esx
- Database Administration
- Active Directory
- Xp
- Windows Server
- Hardware
- Security
- Access
- Management
- Laptops
- Servers
- Troubleshooting
- Computer Repair
- Team Leadership
- Software Documentation
- Information Technology
- Network Administration
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