Chuong K. Nguyen
Senior Product Strategist, Model Portfolios @Vanguard
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WORK HISTORY
Senior Product Strategist, Model Portfolios @Vanguard
Malvern, PA, US
Led end-to-end product discovery and experience strategy, identifying full-funnel gaps and driving mid-funnel strategy across product, marketing, sales, and data; shaping roadmap through large-scale service design research, resulting in +18% task completion,+11% tool adoption, and 78% feature return usage- Built and scaled a personalization and growth system with Marketing, Product, and Data—driving full-funnel growth through deep linking (14× login growth), behavioral targeting (+150% subscriber growth), and expert-led content (10% CTR)- Defined and drove digital distribution and product strategy, expanding beyond traditional sales channels through platform integrations and segment-specific experiences; connected product, go-to-market, and sales via CRM-integrated user intent signals, improving lead quality and enabling targeted sales activation
EDUCATION
New York Code + Design Academy
Web Development Intensive Program, Web Page, Digital/Multimedia and Information Resources Design
Delaware County Community College
Associate’s Degree, Digital Communication and Media/Multimedia
Groupe Scolaire La Croix-Rouge La Salle Brest
Associate’s Degree, Electrical and Electronics Engineering
ENSTA
Master of Science - MS, Electrical and Electronics Engineering
SKILLS
ABOUT CHUONG K. NGUYEN
I’ve learned that my best work happens not when I’m solving the problem in front of me, but when I’m asking: is this the right problem to solve? That’s why I think of myself as a problem finder as much as a problem solver.Currently at Vanguard, I work as a Product Strategist, blending research, design, product management, and data to uncover opportunities, craft experiments, and shape digital experiences that drive engagement and business growth.My career spans finance, healthcare, and consumer tech — from building multimodal voice AI systems at Amazon and Comcast, to designing patient portals at Pfizer, and now leading discovery and growth strategy for Vanguard’s model portfolios.At every stage, my focus has been the same: finding the right problem, framing the right bet, and connecting digital signals to meaningful business outcomes.
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