Chuong Vo
Senior Information Technology Support Engineer & Endpoint Administrator Sccm, Intune @Power Integrations
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WORK HISTORY
Senior Information Technology Support Engineer & Endpoint Administrator Sccm, Intune @Power Integrations
San Jose, CA, US
Managed SCCM/MECM environment to deploy Windows updates, perform monthly patching cycles, and automate software distribution, upgrades, and application lifecycle management across enterprise endpoints.• Delivered end-to-end software deployment and patch compliance using SCCM, ensuring systems remained secure, up to date, and aligned with organizational standards.• Administered Microsoft Intune for mobile and endpoint management, including device enrollment, remote wiping, compliance enforcement, and security policy implementation.• Maintained and troubleshot Group Policy Objects (GPOs) in Active Directory to enforce security baselines, user configurations, and workstation management policies.• Partnered with IT and security teams to improve endpoint management processes through SCCM, Intune, and Group Policy governance.
EDUCATION
California State University - East Bay
B.S., Business Administration, Information Technology & Management
UC Berkeley Boot Camps
Full Stack Software Development
SKILLS
ABOUT CHUONG VO
With over 10 years of experience in IT, I have a proven track record of resolving technical issues across network, software, and hardware systems while enhancing IT infrastructure. As a self-motivated and dependable IT support technician, I excel in both independent and collaborative environments, consistently delivering high-quality results with minimal supervision. My commitment to exceptional customer service and timely project completion has been a cornerstone of my career.I am proficient in automating tasks using PowerShell and have a strong passion for mentoring junior IT staff in software and hardware troubleshooting. I thrive in challenging situations, consistently delivering successful outcomes ahead of deadlines. Recognized for my communication skills, organizational abilities, and problem-solving aptitude, I am dedicated to achieving excellence in every project.I am currently seeking new challenges and looking Devops Engineer, IT Infrastructure, System Administrator or related roles. With a strong focus on quality, determination, and extensive experience in the IT field, I aim to enhance quality processes and drive continuous improvement within the organization.
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