Milagros V.

Senior Resolution Coordinator + Small Business Owner

Role: Senior Resolution Coordinator at Walmart
Location: Charlotte, NC, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Milagros V.

An analytical and customer-centric senior resolution coordinator with expertise in people services and store support. Excels at communicating with the customer through different interaction channels. Proven aptitude for delivering customer-focused solutions and providing writing services to business owners including copywriting and process documentation. A goal-oriented professional with a strong background in issue resolution and delivering exceptional customer and business services.

Experience

Senior Resolution Coordinator
Walmart
Aug 2024 — Present · Charlotte, NC, US
Deliver outstanding support to Walmart and Sam’s Club associates by addressing a wide range of store and club concerns professionally and efficiently. Analyze and resolve customer inquiries by actively understanding their perspectives and providing clear, effective communication. Manage and process customer requests using ticketing systems and other relevant tools to ensure timely and accurate resolutions.

Education

HubSpot Academy
Inbound Certification, Digital Communication and Media/Multimedia
2017
Coursera
Google Professional Certificate, Data Analytics
edX
Microsoft Professional Certificate Program , Data Analysis: Essential Skills
University of the Philippines
Bachelor of Engineering - BE, Civil Engineering
Quezon City Science High School
Regional Science High School for NCR, Engineering and Science Education Program
University of the Philippines
Master in Foodservice Administration (Coursework Completed), Restaurant/Food Services Management

Skills

Social Media Marketing
Web Analytics
Content Marketing
Catering
Keyword Research
B2b
Search Engine Marketing (Sem)
Food Writing
Sales Operations
Customer Service
Sales
Email Marketing
Corporate Sales Management
Hospitality
Small Business Marketing
Google Adwords
Restaurants
Inbound Marketing
Mobile Marketing
Retail Sales
Food Service Operations
Management
Marketing
Pay Per Click (Ppc)
Food Safety
Account Management
Affiliate Marketing
Research
Event Management
Google Analytics
Search Engine Optimization (SEO)
Budgets
Food
Mailchimp
SEO
Food Service
Hospitality Research
User Experience
Content Strategy
B2c

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
•••••@bit.ly
Personal email
•••••@•••••.com
Direct dial
+•• ••• ••• ••••

Unlock verified contacts

Free to start · No credit card required

Current company

Razorpay

4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

bit.ly

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Start for free See how it works

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

About Milagros V.

Experience

Senior Resolution Coordinator

Education

HubSpot Academy

Coursera

edX

University of the Philippines

Quezon City Science High School

University of the Philippines

Skills

Find verified contacts for anyone on LinkedIn