Chunlei Guan
Fraud analytics manager @Citi.
- Role
- Fraud Risk Group Manager at Citi
- Location
- Wilmington, DE, US
- LinkedIn followers
- 500 followers
About Chunlei Guan
Dedicated fraud professional focusing on out of characteristic fraud mindset thinking for data strategy development and critical in-depth review on for process & procedure gaps identification. Currently leading fraud detection team at Citibank on credit card authorization. Prior to that, several years of experience with industry fraud leader American Express on end to end account takeover and first party fraud risk management. Areas of Expertise- Authentication Strategy- Credit Card Fraud (Card present / card not present)- Account Takeover Strategy- Wallet Provisioning- First Party Fraud Recovery- Fraud Framework Collaboration- Digital Login Specialties- Data Analytics- Authentication- Fraud Prevention Policy- Fraud Process Improvement - Operations Case Management - Communication- Investigations- Out of Box thinking
Experience
Fraud Risk Group Manager
Jun 2024 — Present
Education
Beijing Jiaotong University
Bachelor's degree, Electrical and Electronics Engineering
2005 — 2009
The University of Texas at Dallas
Master of Business Administration (MBA), Management Information Systems, General
2014 — 2016
Skills
- Sas E-Miner
- Project Engineering
- Strategic Planning
- Java
- Database Design
- Microsoft Visio
- Project Management
- Research
- Matlab
- Data Mining
- Management
- Data Warehousing
- Customer Service
- Public Speaking
- Powerpoint
- Microsoft Excel
- Microsoft Office
- C
- C++
- Business Analysis
- Engineering Management
- Sql
- Electrical Engineering
- Teradata
- Leadership
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