Chukwuma Agu

Security Officer @OCS

Birmingham, GB

Responsible for delivering professional security and safety services across client sites, with a focus on protecting people, property, and operations. Key duties include: • Monitoring site access, managing visitor entry to maintain secure environments. • Conducting regular patrols and responding swiftly to incidents, escalating when required. • Applying NEBOSH and IOSH knowledge to identify hazards, support emergency procedures, and strengthen workplace safety. • Acting as the first point of contact for staff and visitors, delivering excellent customer service. • Using conflict management skills to de-escalate situations and maintain order. • Preparing accurate incident reports, daily logs, and security handovers. • Collaborating with management and HSE teams to ensure compliance and improve site security.This role builds on my Door Supervisor background while integrating my SIA licence, CSCS card, and Business Management training, enabling me to provide a balanced approach to security, safety, and customer service.

Birmingham City University

Bachelor of Arts

IT Career Switch

Health and Safety Traineeship

Birmingham City University

Business management, Business managememt