Chukwuemeka M. Achilefu
IT Specialist | Digital Designer | Photographer | Writer
- Role
- Desktop Support Engineer at Binkleybarfield Dccm
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Chukwuemeka M. Achilefu
A recent graduate from Harrisburg University of Science & Technology with a bachelor’s in…
Experience
Desktop Support Engineer
Feb 2024 — Present · Houston, TX, US
Provided remote and in-person technical support for end users, troubleshooting hardware, software, and network issues across Windows-based environments-Managed Dell Command Updates & HP Support Assistant for driver and firmware updates, ensuring optimal device performance-Administered Active Directory (AD) tasks, including creating, modifying, and disabling user accounts, password resets, and group policy management-Performed PC/laptop reimaging and deployment, ensuring proper configurations and security settings.
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