Chukwuebuka Emeodi
Customer Relations Analyst @Apple
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WORK HISTORY
Customer Relations Analyst @Apple
Austin, TX, US
Consistently maintaining an overall quality standard score 15% above business standards by utilizing problem solving skills to quickly collect information, figure out the problem, and create a solution in a timely manner -Proficiency in SAP GUI 7.7rev5 used to handle day to day business operations/ customer issues that has reduced the customers avg holding time by 20% against normal business standards -Recognized as top performer among peers April 2020, June 2022
EDUCATION
H-E-B School of Business & Administration
Bachelor of Business Administration - BBA, Marketing
ABOUT CHUKWUEBUKA EMEODI
My goal and purpose is to analyze data appropriately to solve problems in any capacity to maximize the product, customer satisfaction, maximize profit margins, and ultimately help businesses reach their maximum potential. Driven by my passion for community development, innovation, transformation, and efficiency, I am committed to revolutionizing the decision making process within a business through innovative means of collecting and analyzing information to create an overall positive experience for the customer and also the business. As a former NCAA Collegiate Athlete at the Division 1 level, I have developed a strong work ethic, emerged as a proven team leader, and posses the ability to adapt and work under high stress situations. These are skills that I bring to the work environment to be as productive and efficient as possible.
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