Chuks Etuka
Hub Operations Manager @Victim Support
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WORK HISTORY
Hub Operations Manager @Victim Support
Succeeded in being appointed as the Staff Network Chair as a result of cooperating with cross functional teams, staff networks and communities of practices, meeting all KPIs.• Oversaw the recruitment and training processes by onboarding 10 volunteers and 12 students.• Supervised 22 volunteers within the London region including training programmes, meetings and issues.• Liaised with hub managers and operational staff, ensuring staff members are effectively supported.• Built strong relationships with partners and stakeholders by regularly communicating with them.• Increased awareness levels of Victim Support and its services via engaging with local communities.• Executed other tasks including identifying partnerships, facilitating seminars and workshops, compiling sourced data, producing reports and completing projects on time and within the set budget.
EDUCATION
University of Lagos
BSc, Urban & Regional Planning
ABOUT CHUKS ETUKA
Wide experience in ED & I and L&D, having successfully provided quality training programmes to staff, led and trained high-performing teams, and strengthened relationships with stakeholders and partners, resulting in high stakeholder satisfaction levels and organisational growth.• Skilled at introducing new process improvements to enhance services, increasing staff retention levels as well as consistently exceeding all set KPIs and targets, ensuring the smooth daily running of operations.
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