Chudi U.
Technical Support Specialist @SaskTel
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WORK HISTORY
Technical Support Specialist @SaskTel
Saskatoon, SK, CA
Provide technical support and assistance to customers via phone, chat, and email. Resolve technical issues and inquiries related to software, hardware, and network systems. Conduct troubleshooting and problem-solving to identify and resolve technical issues promptly. Collaborate with cross-functional teams to escalate complex technical problems and ensure timely resolution. Maintain accurate documentation of customer interactions, technical solutions, and issue resolutions. Assist in the development and delivery of training programs for customers and support staff. Stay updated with the latest industry trends and technologies to provide up-to-date technical advice andsupport.
EDUCATION
Federal University of Technology Owerri
Bachelor of Engineering - BE
ABOUT CHUDI U.
Product Support Specialist -Technical, at SaskTel
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