Chuck P.

About Chuck P.

Chuck is a great member to have on any team. His attention to detail, organizational skills and passion for excellence are second to none. He continually looks for ways to provide exceptional customer service and exceed his customers expectations. Chuck continually finishes in the 100%+ Club and has created a role model for many of us to look up to and admire. Chuck would be a tremendous asset for any team.” Recommendation by Eric Kranzley on June 21, 2010.I am an experienced, motivated & versatile professional with over 18 years experience in business-to-business sales, service & management. I am qualified to take on full time employment in the following fields: account/client management, b2b sales, marketing specialist, training, sports industry or information technology.Specialties: Client Relationship Building, Risk Management, Supply Chain Solutions, Sales and Marketing, Website Analytics, Customer Service, Client and Colleague Training, Technical Acumen, Salesforce.com, Eloqua, Microsoft Dynamics CRM, Microsoft Office, Email Marketing, Change Management, Fundraising, Marketing Analysis

Experience

1. Client Relationship Manager-enterprise Inside Sales

   Dun & Bradstreet

   Jan 2016 — Present · Center Valey, PA, US

   Manage a $3M portfolio of over 250 SMB sized business clients by retaining existing clients and adding incremental revenue by cross-selling D&B’s entire suite of solutions in Risk Management, 3rd Party Risk & Compliance, Master Data Management, DaaS, SaaS and Sales & Marketing.• Consistently achieve annual sales objectives • Manage pipeline of accounts and leads in Salesforce CRM by keeping it Complete, Accurate & Timely • Conduct needs assessment meetings with clients to fully understand their goals, objectives and challenges to be a trusted business partner. • Strive to be a resource of knowledge for my peers, leaders and clients by continuously learning and improving my D&B and business acumen.• Communicate D&B’s proprietary value proposition through client education and issue resolution, delivering top-tier service and access to required resources, products, services and support.

Education

• Bloomsburg University of Pennsylvania

  B.A.S. General Education 1999

Skills

• Lead Generation
• Customer Acquisition
• Coaching
• Client Relationship Building
• Management
• Account Management
• Change Management
• Sales Process
• B2b
• Customer Relations
• New Business Opportunities
• Netmeeting
• Hoovers Online
• Time Management
• Sales Skills Training
• Sales Support
• Netprospex.com
• Client Retention
• Clearslide.com
• Audience Analysis
• Microsoft Office
• Sales
• Selling Skills
• Direct Sales
• Risk Management
• Salesforce.com
• Sales Enablement
• Identifying New Business Opportunities
• Eloqua.com
• Inside Sales
• Online Marketing Analysis
• Call Centers
• Sales Acceleration
• Training
• Customer Satisfaction
• New Business Development
• Fundraising
• Leadership
• Small Business Online Marketing
• Solution Selling