Chuck Li Villalobos
Sr. Business Analyst
- Role
- Sr Business Analyst at World Vision
- Location
- Auburn, WA, US
- LinkedIn followers
- 500 followers
About Chuck Li Villalobos
Software Engineer with an extensive background in Information Technology, Leadership, and Customer Service. Solid interpersonal skills with a demonstrated ability to collaborate as a productive member. Strong troubleshooting, reasoning, and problem solving skills. My teams have successfully managed end to end technical projects that led to cost savings, increased efficiency and customer satisfaction.Specialties:SQL, Kusto, Scope, Python, C#, Azure, PowerBI, Git, Incident Management, Customer Service, ITIL, Cloud Migrations.
Experience
Sr Business Analyst
Jun 2024 — Present · Federal Way, WA, US
Education
Universidad Internacional de las Américas
Bachelor of Business Administration, Small Business Administration/Management
2007 — 2010
Code Fellows
Advanced Software Development in Python
2020 — 2020
Skills
- Active Directory
- Call Center Administration
- Microsoft Office
- Windows
- IT Service Management
- Technical Documentation
- Program Management
- Office 365
- Sccm
- Call Routing
- System Administration
- Fundraising
- Ticketing Systems
- Nonprofit Organizations
- Computer Hardware
- Windows 7
- Management
- Quality Assurance
- Scsm
- Polycom Video Conferencing
- Strategic Planning
- Public Speaking
- Nonprofits
- Customer Satisfaction
- Troubleshooting
- Managing Workflow
- Help Desk Support
- Customer Service
- Team Leadership
- Technical Support
- Avaya Communication Manager
- Leadership
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