Chuck Stauffer
Executive CEO/COO/EVP/Aviator ☀️ Servant Leader Enthusiast ⚡ Volunteer
- Role
- EVP - Customer Success at Hotwire Communications Ltd
- Location
- Fort Myers, FL, US
- LinkedIn followers
- 500 followers
About Chuck Stauffer
Experienced Field Operations and Call Center Leader with experience managing $150MM+ budget. I have 25 years of Operations leadership experience, with quantifiable achievement of productivity, profitability, continued growth and dynamic operational development, and the desire to exceed the expectations of any internal and external clients. I offer extensive hands-on experience in strategic planning, implementation, management, operations in diverse call centers and related settings. I have a desire to utilize my skills and education, complemented by my solid ability as a servant leader and as an inspirational leader, to build expansion, profit, revenue, continued growth in a strategic business environment.
Experience
EVP - Customer Success
Mar 2025 — Present · Fort Myers, FL, US
Education
University of Notre Dame - Mendoza College of Business
Executive Leadership Programs, Executive Leadership
2011 — 2012
University of Phoenix
Master of Business Administration (MBA), Business/Commerce, General
2007 — 2009
Skills
- Managed Services
- Project Planning
- Cross-Functional Team Leadership
- Telecommunications
- Call Center
- Customer Experience
- Pmp
- Leadership
- Business Analysis
- Team Leadership
- Management
- Team Building
- Contact Centers
- Business Development
- Call Centers
- Process Improvement
- Voip
- Data Center
- Voice Over Ip (Voip)
- Operations Management
- Customer Satisfaction
- Project Management
- Troubleshooting
- Business Process Improvement
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