Chuck Page
IT Support Specialist
- Role
- Systems Technician Ii at Mattress Firm
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Chuck Page
Since the early 1990’s I have worked with and have become an expert in many facets of the…
Experience
Systems Technician Ii
Nov 2023 — Present · Houston, TX, US
Responsibilities:Manage and maintain 2300+ stores and 70 warehouses across the nation. Leading and executing network projects, providing regular updates, and mentoring network support tier 3 department. Migrate over 500+ sites from the legacy data circuits into SD-WAN solution. Upgrade, Install and configure network devices (switches, routers, and access points) for new, remodeled stores and Warehouses. Design on-site tech runbooks including network rack elevations/design, patch panel order, on site technicians Check in/out lists. Coordinate with construction vendors on floor plan design (Access Point locations, POS setup and digital signage setup. Coordinate with 3rd party technician’s vendors (ATSG, Datamax) Deploy, maintain and coordinate the installations of WAN circuits/ backup circuits. Managed users IP phone system VOIP (Cisco phones, audio code 8x8) Involved in Datacenter design projects. Maintain our monitoring system using SolarWind. Leading WAN refresh project migrating from T1 to broadband and DIA with (GTT, Windstream)Create and Maintain network Topology Diagrams, audit report and network documents. Support and install (Meraki MR-33 MR-36 MR-42 MR-72/ MS-210 MS-350 MS-450/ MX-64 MX-65 MX-68/ Cisco VOIP/ 8X8 VOIP/ Ingenico Card Readers/ Axis Security Systems ADT/ Scan Guns/ Laser Zebra Printers/ Citrix POS systems/ POV Camera Cameras/ Digital signage/ Intel Media Players/ Solstice Pods/ Broadband circuits, ENIDS fiber circuits, Cradle Point 5G LTE backup circuits
Education
Waller High School
High School
1978 — 1982
North Harris Montgomery County Community College
Associate's degree
1993 — 1994
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