Chuck McKay
Co-Founder & Head of Acquisition at PIVOTT AI | Implementing AI-powered client operations systems that streamline growth
- Role
- Comfort Advisor Sales Consultant at Atlas Trillo
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
About Chuck McKay
I help service-based businesses eliminate the operational friction that quietly limits growth.My background isn’t linear—and that’s the point.I’ve worked inside hands-on industries where margins matter and systems either work or they don’t: HVAC, hospitality, and owner-operated businesses where missed calls, slow follow-up, and manual processes directly impact revenue. I’ve also built, scaled, and successfully exited a profitable business, so I understand growth from the inside—not just in theory, but on a P&L.Today, through PIVOTT AI and our publishing ventures, we design and implement AI-powered revenue and operations systems that remove bottlenecks across lead handling, follow-up, intake, and internal visibility. The goal is simple: growth that doesn’t rely on constant oversight, heroics, or adding headcount.My approach is shaped by discipline and execution. As a former U.S. Marine Corps Corporal, I believe systems should be reliable, measurable, and built to perform under pressure—not fragile or overly complex.What clients get isn’t “more tech.” It’s: • Cleaner operations • Protected and recovered revenue • The ability to scale without increasing administrative dragIf you’re a founder or operator who wants operations that actually support growth instead of slowing it down, I’m always open to a conversation.
Experience
Comfort Advisor Sales Consultant
May 2025 — Present · US
I take a consultative sales approach, meeting with homeowners to assess their comfort needs, priorities, and budget, and translating those conversations into well-scoped HVAC solutions.I manage projects from initial consultation through completion—serving as the primary point of contact to ensure everything discussed with the client is executed properly. This includes coordinating permitting, financing options, payment processing, and overseeing installation details to ensure a smooth, on-time project.Relationship-building and clear communication are central to my approach, helping clients feel informed, confident, and supported throughout the entire process.
Education
University of Central Florida
Bachelor's degree, Business Administration, Management and Operations
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