Chuck Manly

WORK HISTORY

EDUCATION

ABOUT CHUCK MANLY

VP/COO/CTO/GM), providing unique enterprise perspective. Ability to implement the vision and strategic roadmap for a company, integrate elements of the organization’s value chain, and harmonize strategy, operations, people and technology. Experience includes large complex organizations and smaller, entrepreneurial environments.* 30+ years of Software Industry Experience – Asset Management, Healthcare, Retail, Transaction Processing, General Accounting & Property Management Industries * Lead Client Services organization with over $40 million in annual professional services revenue * Managed the Operations of 9 Regional Technical Support Call Centers with over 250 agents * Lead Application Development teams through SDLC for both Windows & Web-based applications * Significant experience in SaaS, Multi-Tenant Application Development * Lead Multiple Globally Diverse Software Development Teams: US, Canada, India SOLUTIONS-DRIVEN LEADER who formulates strategies to enhance performance, profitability, and stakeholder value.* CEO of Atlanta Business Chronicle Pacesetter Award Winner – 2010 for 33rd fastest growth privately held company * Lead technical turn-around of highly defective product line into a high-quality, high-performing product line.* Created 5 regional training and customer service facilities from the operations of over 30 acquired companies.* Negotiated the outsourcing of Hardware Field Service at an annual cost savings of over $5 million * Lead implementation of nationwide CRM package to consolidate business processes across multiple operations * Lead development of Patented, Self Service Applicant Portal for Affordable Housing Income Certification