Chuck Kopacz

About Chuck Kopacz

My career in the industry began in at this company, which at the time was a small start up. I took the job of technical support rep/installer and traveled all over the surrounding area installing merchants and getting to know products and customer service. After 4 years, I entered into a terminal sales job, and managed an office staff of more than 10 people. After 3 years of that, I moved back into a support role for a sales team that spanned the entire country with more than 150 outside reps, at the same time managing a small support team of 5. I did that job for almost 7 years before moving into my current position of Relationship Manager. Through all those jobs and time I\'ve developed outstanding communication, interpersonal and customer/technical/sales service skills. The ability to manage, plan, prioritize and implement detailed instructions for employees, as well as the ability to motivate staff. At this point I\'m starting my 25th year in the bankcard business at a company that has grown into an enormous corporation and employs 4500+ people.

Experience

1. Relationship Manager

   Shift4

   Aug 2000 — Present · Allentown, PA, US

Education

• Pennsylvania College of Technology

  Business Administration

  1999 — 2000

Skills

• Cards
• Sales Support
• Executive Management
• Operations Management
• Technical Recruiting
• Cold Calling
• Credit Cards
• Ach
• Payment Gateways
• Merchant Services
• Technical Support
• Lead Generation
• Team Building
• Management
• Marketing Strategy
• Marketing
• Product Management
• E-Payments
• Loyalty Programs
• Technical Training
• Negotiation
• Sales
• Salesforce.com
• Direct Sales
• Payment Card Processing
• Inventory Management
• Training
• New Business Development
• Strategic Partnerships
• Credit
• Pos
• Sales Process
• Account Management
• B2b
• Customer Relations
• Sales Management
• Underwriting
• Sales Operations
• Customer Retention
• Payments