Chuck Dando
Executive Vice President & Director of Branch Banking and Contact Center
- Role
- Executive Vice President & Director of Branch Banking and Contact Center at Bank of Hawaii
- Location
- Honolulu, HI, US
- LinkedIn followers
- 500 followers
About Chuck Dando
Leading the South Maui, West Maui, Molokai and Lanai branches of Bank of Hawaii to create an excellent customer experience for all clients by providing convenience and competitive products and services.
Experience
Executive Vice President & Director of Branch Banking and Contact Center
Feb 2022 — Present · Honolulu, HI, US
As the Executive Director of Branch Banking and Call Center at Bank of Hawaii, I oversee the branch network and call center across Hawaii and the West Pacific, leading strategic initiatives to drive operational excellence, enhance customer experiences, and achieve financial goals. I lead a team of Senior Vice Presidents in customer-facing and strategic roles that ensure our branches and call centers operate efficiently while delivering exceptional service.My focus is on optimizing performance, fostering leadership, and enhancing customer engagement, with a strong emphasis on financial oversight and regulatory compliance. I am tasked to implement strategies to improve service quality, streamline operations, and drive profitability. Additionally, I work closely with executive leadership to support enterprise-wide initiatives, ensuring alignment with our growth objectives.
Education
University of Hawai‘i System
BBA, Business
1992 — 1996
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