Chrystal McMichael

About Chrystal McMichael

As an HRBP Director at Cityblock Health, I partner with leaders to drive strategic people initiatives that support our mission, culture, and growth. My focus is on coaching leaders, optimizing HR processes, and building sustainable organizational structures that empower our teams. With 15 years of HR experience across industries, I bring expertise in leadership development, talent strategy, and people operations. At Cityblock, I lead efforts to enhance the employee experience, streamline processes, and ensure alignment across various client groups. I leverage data-driven insights to guide decision-making and collaborate closely with our Employee Relations partner to proactively address ER matters. I work cross-functionally across the People team to drive impactful, people-centered change.I’m passionate about fostering high-performing teams and thrive in dynamic environments where I can influence, problem-solve, and champion a culture of engagement, inclusion, and growth.

Experience

1. Strategic People Business Partner

   Cityblock Health

   Jan 2025 — Present · US

   As a strategic partner to Cityblock\'s business leaders, I drive people strategies that enhance organizational effectiveness, employee experience, and inclusive culture. Here\'s how I\'m driving impact in my role:• Partner with business leaders (IT, Engineering, Product & Design, Member Engagement, Clinical, Compliance, and Legal), to drive people strategies that align with Cityblock’s mission, values, and growth objectives.• Coach and advise leaders on organizational design, talent management, and employee relations to foster a high-performance culture.• Collaborate across the People team to optimize HR processes, ensuring efficiency, compliance, and scalability.• Serve as a strategic thought partner in workforce planning, leveraging people analytics to drive data-informed decisions.• Champion diversity, equity, and inclusion by identifying and addressing systemic barriers to a culture of inclusion and equity.• Support hiring managers in partnership with Talent Acquisition, ensuring job scope alignment, equitable compensation, and a seamless candidate experience.• Drive engagement and retention strategies by developing key metrics to measure employee sentiment, performance, and development.

Education

• Fayetteville State University

  Master of Business Administration - MBA, Business Administration & Finance

  2017

• East Carolina University

  Bachelor of Science - BS, Communications

  2015