Chris Zeriah Collins

WORK HISTORY

EDUCATION

ABOUT CHRIS ZERIAH COLLINS

Awarded the LEAD Award for Exemplary Service at Kaiser Permanente I’m a Healthcare Consultant with Chris Zeriah, Inc. in Fremont, CA, with over two decades of experience driving transformative change and delivering innovative solutions in hospital operations and patient care. My goal with Chris Zeriah, Inc. is to focus heavily on implementing pioneering protocols and initiatives that significantly enhance operational efficiency, reduce costs, and elevate patient satisfaction. A new component of my role at Chris Zeriah, Inc. is to demonstrate a record of repeat success in strategic leadership, financial management, and interdisciplinary collaboration, with a demonstrated ability to achieve exceptional outcomes while meeting stringent deadlines and budgetary constraints. In short, I am a forward-thinking executive poised to lead healthcare organizations toward sustainable growth and unparalleled success. THE BOTTOM LINE. I DELIVER. Spearheaded ED team building initiatives, implementing individual and team programs as well as recognition events, resulting in a 25% increase in emergency department employee satisfaction scores and a 20% rise in patient satisfaction scores. Implemented a \"Straight to CT with MD assessment in CT\" protocol, resulting in a Door-to-Needle time of less than 30 minutes for at least 50% of patients and a Door-in-Door-out time of less than 90 minutes, enhancing stroke care efficiency and patient outcomes. Led the redesign of the Huddle Hallway to foster engagement and create a culture of inclusion, resulting in a 30% increase in team collaboration and morale. HIGHLIGHTS: √ Healthcare Consulting √ Financial Management √ Healthcare Software Proficiency √ Process Redesign & Improvement √ Strategic Leadership & Direction Please feel free to connect with me if you’re within a recruiter or executive-level healthcare position — my email is C••••••••@ChrisZeriahConsulting.com