Chrisy Wickes

About Chrisy Wickes

Experienced Owner with a demonstrated history of working in the accounting industry. Strong business development professional skilled in Operating Budgets, Business Analytics, Planning Budgeting & Forecasting, Accounting, and Accruals.

Experience

1. General Manager

   The Scion Group

   Jul 2023 — Present · West Lafayette, IN, US

   Provide leadership, accountable for scheduling property staffing, elevate employee and team building to ensure high morale.Prepare and respond on all community aspects including market, physical condition, policies, procedures and onsite emergencies with partner departments. Conduct quarterly apartment inspections to assess damage and identify property improvements to address.Accountable for safe and sanitary community experience for employees, residents and guests including curb appeal, operationally sound facilities, common areas and preventative maintenance. Responsible for identifying all capital expenditures improvements needed at the property and working on approval and execution of new projects. Obtain vendor bids on all projects.Plan and execute annual turnover process. Forecast and manage financial performance of annual turnover to keep expenses within budget and ensure deadlines are being met. Conduct move-out inspections and vendor service walks to ensure units are ready for resident move-in dates. Oversee all turn related tasks, including but not limited to moving furniture and appliances, assisting facilities team with punches, organizing high volume of resident trash and cleaning turnover units.Financial Performance - Responsible for financial aspects of the property such as preparing annual and capital budgets, managing property expenditures, invoice entry, payroll, inventory, collection policies, forecasting, meeting revenue targets, credit card reconciliation, variance reporting, vendor service agreements and month-end processes.Customer Experience & Sales - Accountable for monitoring customer feedback and reputation to develop action plans for promptly improving the resident experience. Accountable for achieving KPIs set for the property. Handle resident concerns and assist in de-escalating situations as needed. Accountable for achieving revenue targets such as market rates, gain to lease, concessions, and leasing velocity.

Education

• Samford University

  BS Business Admin, Accounting

  1990 — 1994