Chris Wolters

Experience

1. Customer Success Engineer

   Sonatype

   Feb 2021 — Present

   Partner with Customers to define and achieve their goals, realize value, and visualize progress- Manage and coach ~25 Customer accounts in all aspects of using Sonatype products throughout the software supply chain and SDLC to speed development and reduce open-source risk- Identify Customers\' goals and craft plans to achieve them. Work with Customers to track progress, establish processes, as well as providing hands-on technical assistance and training- Utilize expertise in project management and knowledge of DevSecOps and Software Development to help Customers establish best practices, automate vulnerability analysis, remediate OSS risks, and gain buy-in from all stakeholders- Collaborate with sales professionals on strategies and actions to attain subscription renewals- Collaborate across teams and departments to advocate for Customers, provide feedback, resolve problems, and participate in initiatives.

Education

• Stevens Institute of Technology

  Master's degree, Management of Technology

• University of Maryland

  Bachelor's of Computer Science

Skills

• Business Intelligence
• Business Development
• Negotiation
• Management
• Governance
• Marketing
• Leadership
• Coaching
• Pmo
• Project Management
• Change Management
• Business Strategy
• Vendor Management
• Design Thinking
• Business Process
• Software as a Service (Saas)
• Marketing Strategy
• Cloud Computing
• Strategy
• Software Development
• Requirements Analysis
• Agile Methodologies
• Program Management
• Agile Project Management
• Integration
• Business Process Improvement
• Customer Relationship Management
• Pmp
• Project Management Office (Pmo)
• Software Development Life Cycle (Sdlc)
• Enterprise Software
• Strategic Planning
• Professional Services
• Software Project Management
• Process Improvement
• Sdlc
• Cross-Functional Team Leadership
• IT Strategy
• Business Analysis
• Management Consulting