Christy Schucker
Director - IT Service Management Strategy & Ops @PPL Corporation
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WORK HISTORY
Director - IT Service Management Strategy & Ops @PPL Corporation
Responsible for the IT Service Management Program, including developing and executing on the ITSM product roadmap, directing process owners and service managers to identify continuous improvement opportunities, and maturing ITIL tools and operations. Directly accountable for the Continual Service Improvement (CSI) strategy and process.
EDUCATION
Penn State University
Bachelor’s Degree
ABOUT CHRISTY SCHUCKER
Strategic IT & Business Transformation Leader with a proven record of leading multimillion-dollar digital initiatives, optimizing enterprise applications, and driving scalable IT solutions. Adept at aligning IT strategy with business objectives, fostering high-performing teams, and implementing cutting-edge technologies to enhance operational efficiency and customer experience. Recognized for delivering enterprise-wide transformations, streamlining IT Service Management, and driving measurable business growth.
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