Christy Reddington

About Christy Reddington

I have experience in both Marketing and Technical roles where I have developed strong communication and interpersonal skills. I enjoy explaining technological and business concepts to both customers and coworkers and recently was awarded a Support Values Award for Empowering People.

Experience

1. Deliverability Advisor

   Intuit Mailchimp

   Aug 2015 — Present · Atlanta, GA, US

   Efficiently and comprehensively review Mailchimp user accounts to ensure that they are in line with Mailchimp’s Terms of Use and Acceptable Use Policy Communicate daily with users to educate them on CAN-SPAM and Mailchimp’s Terms of Use, while providing actionable and prescriptive steps to account reinstatement for suspended usersProficiently handle abuse complaints and investigate Mailchimp accounts to take proper action when accounts are not in complianceAct as a subject matter expert for the Compliance department and other Mailchimp Support teamsCollaborate with cross-functional Support departments to determine appropriate responses and next steps for Mailchimp users through Q&A chat rooms to ensure the customer experience is consistent and cohesiveRepresented the Compliance Team as a member of the Support Advocacy Board in Spring 2018 where I was able to work regularly with scheduling and document sharing tools Winner of the Spring 2019 Support Values Award for Empowering People

Education

• University of Central Florida

  Bachelor of Science of Business Administration, Marketing

  2009 — 2013