Christy Markley

Business Analyst | Deployment Planning | Process Engineer

Role
Agile Business Systems Analyst at United Airlines
Location
Denver, CO, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Christy Markley

Accomplished professional known for demonstrated leadership in defining technical processes and systems that drive results and best practices. Expert in defining project and stakeholder impact through documenting requirements, test plans, and implementation plans. Adept at driving tasks from ideation to completion across multiple teams. Highly skilled at implementing deployment plans for new products and technologies and optimizing daily operations in order to exceed Customer expectations.I am known for being organized and energetic, as well as responsive and engaged.My strengths include-Operating as a leader in a constantly evolving solution focused environment-Experienced in coordinating and driving technical delivery partners-Lead and drive tasks from ideation to completion across multiple teams-Developing and documenting business and IT requirements-Optimizing daily operations in order to exceed Customer expectations-Developing Key Performance Indicators (KPIs) that drive optimal behaviors-Developing and implementing deployment plans for new products and technologies-Organizing, documenting and managing business processes-Vendor and Partner management and on-boarding-Scrum and Agile methodologies-CMMI methodologies-Delivery of IT projects from initiation, design and build, to testing, implementation and transition to Operations-Developing trouble shooting procedures for network and technical operations

Experience

  1. Agile Business Systems Analyst

    United Airlines

    Dec 2025 — Present · Denver, CO, US

    via Apex SystemsCrew Records, Pay, and Training TechnologyCollaborate with business and IT stakeholders to support flight training center application modernization and cloud migration initiatives across the portfolio. Collaborate with the Application Development Team during transition to an Agile delivery model. Collaborate with stakeholders to gather, analyze, and document business and technical requirements. Develop and maintain model-driven artifacts to guide development-Write and maintain Jira Stories and define Tasks-Support network deployments with technical paperwork, such as, firewall requests-Maintain technical design documentation, including data and security protocols-Diagram application environment and network connections

Education

  • University of Colorado Boulder

    Bachelor of Arts, Anthropology and History (double major)

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