Christy Ailman Banasihan

About Christy Ailman Banasihan

I am an analytical, high achieving, and autonomous professional who is inspired by learning and empowering others. Moreover, I am a creative thinker undaunted by failure-a maverick-with the skills to navigate ambiguous information. I am skilled in research, teaching, technical communication, and operational assessment. While I enjoy working in teams, I thrive in independent projects where my curiosity can soar.

Experience

1. Strategic Customer Success Manager

   User Interviews

   Aug 2021 — Present

   The Customer Success Manager at UI is entrepreneurial, analytical, and relationship obsessed. As a team of six, we manage the client relationship post-sale through renewal hand-off. Focused on adoption and retention, we strive to be strategic partners with our clients, identifying how we can growth together towards discovering & embracing user insights. Specifically, I manager our agency segment. Working with the biggest research agency\'s (market research, user research, design consultancy\'s, VC\'s, etc), I strive to partner with each team, helping them build efficient workflows to produce fast and high quality recruitments so that not only are their research insights more valuable but their clients remain sticky to their services.

Education

• University of Wisconsin-Milwaukee

  Master's degree, Philosophy

  2015 — 2015

• San Francisco State University

  Master's degree, Humanities/Humanistic Studies

  2018 — 2020

• Azusa Pacific University

  Bachelor of Arts (B.A.), Mathematics and Philosophy

  2010 — 2014