Christos Karnakis
- Role
- Area Manager at LAZ Parking
- Location
- Santa Barbara, CA, US
- LinkedIn followers
- 500 followers
About Christos Karnakis
Dedicated, loyal, and hands-on leader with extensive experience in managing diverse…
Experience
Area Manager
Jun 2015 — Present
Oversaw the valet and parking functions in world-renowned hotels, including Rosewood Miramar Beach, Mar Monte Hyatt, Fairmont Miramar Santa Monica Hotel & Bungalows, Shutters on the Beach Hotel Santa Monica, Hotel Casa del Mar Santa Monica, The Huntley Hotel Santa Monica, Le Meridian Delfina, and Langham Pasadena- Executed a variety of programs to balance the owners and management company best interest- Held employee retention rates around 85% during the turndown of Covid-19, by providing outstanding and consistent coaching and mentoring- Exceeded budgeted revenue goals for each contracted location annually- Mentored line managers on creative scheduling tactics and achieved 25% labor rate to profit- Manages approximately 40 employees in each location; overseeing entire employee lifecycles including: recruiting, onboarding, training, development, promotions and/or offboarding- Surpasses budget and financial expectations ongoingly; prepared monthly and annual P&L statements- Ensured all stakeholders received outstanding guest service standard, aligned with Forbes 5-star service. Location Manager - Oversaw a very high traffic parking location, which parked approximately 12K cars per month- Successfully reduced auto claims by 95% versus previous management- Managed the full-cycle recruitment processes of all exempt and non-exempt positions focusing on retention- Exceeded all client expectations and received overall satisfaction rates of 92%- Oversaw contract compliance, pricing and services level agreements- Maintained all confidential and sensitive information in compliance with all policy and procedures.
Skills
- Multitasking
- People Leadership
- Communication
- Critical Thinking
- Public Speaking
- Management
- Financing
- Time Management
- Work Ethic
- Microsoft Office
- Team Building
- Problem Solving
- Forecasting
- Budget Management
- Event Planner
- Cross-Functional Collaborations
- Flexible and Adaptable
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